ProFirst Certification

When you choose Randy’s Body Shop, you are choosing knowledge and skill held to the absolute highest standard. Our ProFirst Certification signifies that we are a manufacturer approved repair facility for Honda and Acura models. To us, it’s not about getting the job done. It’s about getting the job done RIGHT.

Here are the steps we’ve taken, and continue to be tested on, to gain this certification:

Honda/Acura Specific Training

To ensure that body shops keep up with the latest Honda technology, each ProFirst shop must complete Honda and Acura specific training through I-CAR, and is required to take additional Honda and Acura specific training as it becomes available.

Honda/Acura Specific Repair Information

ProFirst Certified body shops have unprecedented access to all service and repair information, including mechanical and collision repair, for all years and models of Honda and Acura automobiles – information needed to make a safe and complete repair.

Tools and Equipment

Late-model vehicles are often designed and engineered using different metals and lightweight materials to increase fuel economy. These materials often require specific tools and equipment for proper repair, and ProFirst Certified shops have the right tools and equipment to repair your Honda or Acura, no matter what year it is.

Facility Standards

All ProFirst Certified shops are required to maintain a clean and professional environment inside the shop, the customer areas, and outside the building.

Customer Satisfaction System

Each shop must be committed to customer satisfaction, and have a customer satisfaction survey system to ensure that they meet customer expectations.

Annual Inspection

Through a third-party, American Honda physically inspects all ProFirst Certified shops annually to confirm tools and equipment, facility cleanliness, and overall shop operation. Training and verification of proper repair procedures is performed on an ongoing basis.